Sr. Business Analyst – Accredo job – Express Scripts – Warrendale, PA



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Schedule: Full-time Job ID: REQ20002475

POSITION SUMMARY

The Sr Business Systems Analyst is the primary liaison between pharmacy operations and several cross-functional business partners including IT. Responsibilities include: leading business users, IT and operational project teams, and external partners to drive decision making and define requirements for application development, ensuring that business needs are being met, defining and negotiating project scope, creating documentation of business requirements which guide application development efforts, working closely with the business team, development team and quality assurance team to ensure successful implementation of business requirements, and working collaboratively with pharmacy operations, IT, and other business partners to resolve issues.

ESSENTIAL FUNCTIONS

Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs are being met.

Complete documentation for business requirements which guide application development efforts, working closely with the Development team and Business teams to ensure successful implementation of business requirements.

Work with IT and Business partners to build support processes and procedures, provide ongoing support to manage application SLA’s, resolve a majority of the problems and fulfill service requests that do not require application development.

Analyze opportunities to improve application reliability, provide recommendations for possible solutions, work with IT and Business partners to implement solutions that enhance application and infrastructure reliability

Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition of project scope and create appropriate scope documentation.

Perform analysis of compliance vulnerabilities; work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities.

Communicates project status and escalates issues as needed.

QUALIFICATIONS

Bachelors degree in Business Administration, MIS, or related field or 11 – 14 years equivalent work experience.

5-8 years relevant experience or MA/MS with 3-5 years relevant experience.

Working knowledge of Microsoft application software (i.e., Word, Excel, Visio and Project)

Proven organizational skills with the ability to develop a detailed work plan to ensure project success.

Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues.

Possess excellent written and verbal communication skills.

Strong requirements elicitation and conflict resolution skills. Ability to work in a fast-paced environment, handling multiple priorities.

ABOUT THE DEPARTMENT

A leading provider of specialty pharmacy services, Accredo improves care for patients through behavioral and clinical expertise.

Accredo offers a broad range of healthcare products and services for individuals with chronic health conditions, such as growth hormone deficiencies, hepatitis C, hemophilia, oncology, multiple sclerosis and rheumatoid arthritis. It also provides comprehensive patient management services, including clinical care management programs, counseling, education, outcomes measurement, social services and reimbursement services.

ABOUT EXPRESS SCRIPTS

Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.

Join the company that Fortune magazine ranked as one of the ‘Most Admired Companies’ in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.

We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.

Express Scripts is a VEVRAA Federal Contractor.

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