Sales Analyst II, Portland job – KAISER – Portland, OR

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Sales Analyst II, Portland


4,334 reviews

Portland, OR 97216

The analyst provides detailed analysis and reporting to enable successful execution of Sales & Account Management business line strategies. The position requires utilization of data and systems, combining automated analytical techniques and qualitative methods in order to provide business users with critical insight about sales activities, market trends, customers and partners. The successful analyst understands the organization’s mission and functions, how its social, political, and technological systems work, and operates effectively within them. Essential Functions: – Develops, quantifies and evaluates the transformation of internal and external information into business intelligence to support the strategic objectives of Kaiser Permanente Sales and Account Management and drive operational excellence. This includes data and technology management (data acquisition, mining, analysis, data integrity management, metrics management and reporting). Uses research and analysis to support resolution of business issues and opportunities: – Provides intricate data analysis through the application of summary statistical methods (e.g. Pareto charts, Time-Series analysis, Multiple-Regression analysis) – Analyzes and interprets trends in data and provides actionable conclusions and recommendations to help management and leadership drive business results – Identifies rules, principles, or relationships that explain facts, data or other information; Analyzes information and makes correct inferences or accurate conclusions – Anticipates, identifies, and diagnoses problems or gaps in data, data sources, or processes; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives; selects from alternative courses of action, makes recommendations, and takes action from developed contingency plans – Utilizes knowledge of applicable analytical techniques, tools and principles to execute effective sales data management and reporting – Articulates and clarifies parameters of the business issue to be solved – Develops training materials. Develops, improves and maintains internal business systems and processes: – Demonstrates and executes on knowledge and understanding of relevant business processes (both organization and function-specific) at various levels to ensure successful completion of projects – Integrates data across disparate business systems and develops common reporting metrics – Creates and maintains complex databases, queries, and tools to track operational performance (e.g. Excel pivot tables, advanced Access, SAS, etc.) – Develops advanced reports and dashboards to help management and leadership make informed business decisions – Plans and manages projects in a complex environment; identifies goals, objectives, deliverables, milestones, activities, tasks, time constraints and costs – Provides customers a quality experience through effective communication; listens to internal and external customers’ needs and takes actions to meet them – Works to understand complex functional situations by paying attention to the details of the tasks at hand and breaking them down into smaller pieces – Executes business line initiatives to drive results, enhance data systems, and improve data quality – Leads discussions with stakeholders to explore system/ process options and identifies opportunities to improve efficiency cost, production and process implications of proposed changes. – Establishes and maintains good business relationships by partnering with Sales and Account Management

Basic Qualifications: – 5 years of experience in a data analysis, consulting, report building, software or business support function. – Bachelor’s degree, or equivalent experience, in Health Care Administration, Business Administration, Computer Science or related field required. – Demonstrates solid analytical skills, organization, collaborative teamwork skills, initiative and innovation/creativity. – Demonstrated ability to conduct, interpret and present quantitative/qualitative analysis. – Must demonstrate effective verbal/written communication, consulting, interpersonal and presentation skills. – Demonstrated mastery with Microsoft Office Suite application or equivalent. – Demonstrates working knowledge of the following applications (or equivalents): advanced syntax, HTML, ODS, SQL, Visio, Business Objects, and account management-specific data-mining and geo-targeting software. – Must demonstrate self- motivation, detail-orientation, and ability to work in an individual and collaborative, fast-paced Labor/Management Partnership environment. – Understanding of major aspects of health plan operations: Sales and Account Management strategy and execution protocols, Underwriting cycle, Product Development, Consultative Selling Techniques, Management reporting, and Customer Service Preferred Qualifications: – Master’s degree in above fields preferred – Strong knowledge of KP organization, values, pricing, products and business systems preferred.

4,334 reviews

At Kaiser Permanente, all of us, from accounting, sales and IT, to our care delivery teams on the front lines, stand for Total Health….

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