Dir, Product Management job – CDK Global – Hoffman Estates, IL

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Dir, Product Management

CDK Global

96 reviews

Hoffman Estates, IL

Stability meets Agility.

With more than $2 billion in revenues, CDK Global (NASDAQ: CDK) is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail industry. CDK Global provides solutions in more than 100 countries, serving more than 27,000 retail locations and most automotive manufacturers.

CDK Global’s solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

From data scientists to sales and operations experts, we’re hiring to support your growth and ours – Green light your career .


As the Director of Product Management you will define the strategy for a suite of products and align product teams and other stakeholders for consistent client delivery. Responsibilities range from increasing the profitability of existing products to planning and developing new products which exceed dealer expectations in each theater of operation. Based on best practices, your experience, input from key stakeholders and frequent contact with CDK clients and prospects you and your team will define solutions which lead to client delight. You will provide both strategic vision and assist with many aspects of ideation through execution of a solution set critical to CDK market value proposition. You must possess a unique blend of business and technical savvy; a big-picture vision, with the drive to make that vision a reality. The CDK solution set you will be responsible for are a core part of CDK’s work-flow solutions and instrumental to the automotive dealership’s retail processes.

You must enjoy spending time in the market to understand client problems, and finding innovative solutions for the broader market. You will be the Market Expert, Chief Evangelist and Primary Care Giver for your suite of products. CDK practices Agile software development, so you will also lead Product Managers of one or more Sprint Teams located in the US and India.

You must be able to communicate effectively with, and exert influence over, all areas of the company to successfully lead tactical & strategic initiatives. You will work with senior leaders across all functional areas to define market-leading solutions that create true value for our clients. You will also serve as the internal and external evangelist for your products, frequently working with CDK sales associates and key clients.


  • Accountable for the entire product lifecycle, from planning through development, launch, and retirement phases. Mentorship in the creation and maintenance of product roadmaps and responsibility for communication and alignment of roadmaps at a senior level.
  • Accountable for monitoring and interpreting all trends that occur within the Automotive vertical, the competitors in the space, and the surrounding industry segments. Based on these industry insights, formulate recommendations and propose product roadmaps to senior management on the direction of the product suite.
  • Development of detailed business case and financial models supporting the product roadmap and investment in order to achieve the necessary financial results.
  • This position requires periodic travel (20-30%) to customers and as well as U.S. and international CDK locations.

Skills & Experience

Demonstrated experience in the following areas will differentiate candidates for this position:

  • Experience working in a B2B market with SaaS products and services
  • Experience with the development of and integration with multiple back-end systems as well as front-end customer-facing solutions.
  • Experience with cross functional process improvements projects on an enterprise scale
  • Experience and participation in product management, Scrum and Agile ceremonies and activities
  • Development of key performance indicators (KPI) and Objective and Key Results (OKR) and foundation of business decisions
  • Experience with collaborative product development between India/offshore and the U.S.
  • Track record of negotiating complex business environments (i.e. aligning roadmaps with multiple decision-makers in a large corporation) and then working with agile teams to deliver on-time, consistently
  • Demonstrated ability to exert influence and make & meet commitments in a highly-matrixed organization
  • Ability to analyze business and financial trends relative to product features and market trends
  • Experience with ensuring product solutions are being built based on SOLID principles and developed in a manner which takes advantage of state-of-the-art technologies.


  • Undergraduate degree, plus 10+ years of directly related work experience in a Software, SaaS-based Software, or Online Services company
  • Minimum 6 years of experience as a Product Manager, Product Owner, Business Analyst or similar position including SaaS-based and/or Enterprise Applications
  • Experience with Agile tools (e.g. TFS, Jira or Rally, Version One, etc.)

The preferred candidate will also possess:

  • MBA or equivalent work experience
  • Automotive industry experience

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.

We believe that diversity in all aspects of business leads to strength.

96 reviews

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