Decision Support Specialist Analyst job – Daman, Inc. – Austin, TX



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Cognos, Microstrategy, OBIEE, BusinessObjects, Essbase, Qlikview, MS OLAP

A Decision Support Specialist [or “Systems” ?] (DSS) Analyst is an expert in retrieving and subsequently presenting corporate information for the purpose of decision support and analysis. The analyst produces the results through a mastery of techniques and business intelligence tools that range from basic queries, dashboards and portals to multidimensional analysis. The value of the DSS analyst comes from his/her ability to understand the businesses information needs and then navigate those needs to the appropriate data. The DSS analyst works with the Integration Specialist to help identify the appropriate sources for the information and with the Data Designer to optimize the design for availability, flexibility, and performance.

Essential Duties and Responsibilities

Retrieves and presents corporate information for the purpose of decision support and analysis leveraging one of the aforementioned technologies.

Acts as the primary liaison between the business community and the Data Warehouse or IT team to understand business information needs. Translates information needs into data and system requirements.

Provides strategic thinking and leadership pertaining to new ways of leveraging information to improve business processes. Must be strong in guiding business leaders through strategic thinking processes and change.

Designs Decision Support Systems (DSS) to deliver these data needs via a range of structures such as reports, dashboards, portals and data marts.

Provides programming and business analysis support for the design, development, testing and implementation of reports, portals and dashboards, using the above mentioned BI technologies. Assists in the development of reports using the data loaded into the data warehouse, and assists in the development of dashboards and its integration with the portal.

Provides expertise and guidance to the BI development team. Mentors junior DSS developers and end-users in the use of BI tools.

Estimates effort and performs impact assessments. Sets up report development procedures and guidelines.

Minimum Requirements

Experience with 2-3 complete life cycle implementation as a lead data delivery expert utilizing any one of the tools above (building reports, cubes, dashboards, portals, pre-built BI apps, etc.).

Must have full life-cycle project experience with demonstrated capabilities covering the following: user requirements/analysis, data modeling/design, data structure development and object activation, report design/development, implementation, and production support.

Deep understanding of business processes and industry best practices. Specific experience with multiple modules of at least one ERP application (SAP, PeopleSoft, Oracle, etc.) and one CRM application (Siebel, Salesforce.com).

Solid understanding of physical/logical DB layers, with an emphasis on changes to the logical layer. Good SQL Skills and ability to navigate at least one of the following two DBMS: Oracle, DB2, Teradata, Netezza or Exadata.

Additional Preferred Requirements

Managing security and data level security.

Strong influence and change management skills.

Experience leading business communities through strategic thinking pertaining to the utilization of information to improve business effectiveness and efficiency.

Exposure to ETL technologies.

Ability to perform dimensional modeling.

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