Business Intelligence (BI) Analyst job – New York City Department of Education . – New York State

Intelligence Analyst Jobs


Candidates with permanent NYC Civil Service status in the Computer Specialist (Software) title or candidates who have taken the most recent Computer Specialist (Software) Civil Service Examination are strongly preferred.

Position Summary: The Department of Education’s Division for School Facilities (DSF) is primarily responsible for the maintenance, repair, and safe, efficient operation of all facilities under the jurisdiction of the City of New York’s school system. The Office of Enterprise Development and Support (EDS) responsibilities include application development, enterprise security administration, implementation, and integration, as well as spearheading and coordinating systems tests, training staff, performing data analysis, data-mining, and reporting.

The Business Intelligence Analyst is responsible for intra/inter-agency production and maintenance of a wide range of metrics, reports, and Key Performance Indexes (KPI). The incumbent will facilitate the manual and automated delivery of quantifiable business metrics to DSF managers and Central school support offices. These metrics are vital in assessing budgets and understanding run rates and projects overruns. In addition, the BI Analyst is responsible for centralizing, managing, and supporting custom database applications used to drive business operations. Performs related work.

Reports to: Director

Direct Reports: N/A

Key Relationships: Relationships will be fostered with the Division of School Facilities (DSF) staff, EDS Subject Matter Experts (SME), Skilled Trades, Mechanical Engineers, Custodial Engineers, Field Support Center teams, Field Operations, and the Contracts and Procurement Unit.


Conducts complex studies and surveys related to application development, including project initiation strategies, policy, methods, equipment, manpower, and other related areas, using quantitative analysis, cost analysis, and other research techniques.

Oversees the development and deployment of robust Customer Relationship Management (CRM), Learning Management Systems (LMS), and Human Resources Information Systems (HRIS) applications.

Responsible for systems development and applications programming; routinely responsible for the coordination and direction of data processing projects organized to plan and implement complex integrated software development projects in a multi‐programming computer system environment.

Creates desktop applications using Microsoft Access, Excel, and Open Database Connectivity (ODBC) to extrapolate, manage, and present useable business metrics; develops and queries databases using Microsoft SQL programming.

Develops clear project objectives and requirements; manages costs, time, scope, and quality of multiple projects to ensure that resources are available for optimal project implementation and performance.

Expedites the creation of scorecards and dashboard reports, on demand, in support of business operations; assists in the creation of business and functional requirements documents as well as reports, studies, surveys, use cases, and other business analysis artifacts.

Performs routine analyses of processes and procedures in order to facilitate the implementation of new systems or modifications to existing systems.

Analyzes, designs, develops, implements, troubleshoots, enhances, maintains, and secures software. systems and applications.

Qualification Requirements:

A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full‐time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design, including one year in a project leader capacity or as a major contributor on a complex project; or

A four‐year high school diploma or its educational equivalent and six years of satisfactory full‐time computer software experience as described in ʺ1ʺ above, including one year in a project leader capacity or as a major contributor on a complex project; or

Education and/or experience equivalent to ʺ1ʺ or ʺ2ʺ above. College education may be substituted for up to two years of the required experience in ʺ2ʺ above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of the required experience in ʺ1ʺ or ʺ2ʺ above. However, all candidates must have at least a four‐year high school diploma or its educational equivalent and at least one year of satisfactory full‐time experience in a project leader capacity or as a major contributor on a complex project.

P referred

Excellent oral and written communication skills.

Certified Associate in Project Management (CAPM).

Project Management Professional (PMP)® certification.

Five or more years of experience in the utilization of the Software Development Lifecycle (SDLC).

Well versed with Microsoft Access and Microsoft Excel.

Knowledge with Microsoft SQL servers and database.

Ability to manage deliverables amongst analysts, designers, and programmers with various skill sets.

Ability to coordinate existing or be responsible for assembling project teams based on Project Scope, Solution Delivery requirements.

Ability to implement the most effective approach based on project needs.

Flexibility in managing competing tasks, working independently and as a part of a team.

Proficiency in Microsoft software applications and servers.

Baccalaureate degree in Computer Science, Business Administration, Public Administration, or Public Policy.

Internal candidates preferred.

Salary: $79,472+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted through March 30, 2017 until 3:00 p.m.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at

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